IF YOU HAVE CONCERNS YOU SHOULD ALWAYS FEEL ABLE TO RAISE IT
- Safety
- Poor responses to concerns
- Behaviour of colleagues
- Bullying & Harassment
- Training
- Failure to investigate Safeguarding’s properly.
You should always feel free to raise things with your line manager or any senior manager.
If you feel unable to raise something internally, we are using FreedomToSpeak to enable you to speak with a fully trained guardian externally.
When you contact FreedomToSpeak they will discuss your confidentiality/anonymity to the organisation. They will then agree with you how to proceed.
Call: 0800 999 01331 - 8:30 AM - 5:00 PM Monday to Friday
EMail: rachael@freedomtospeak.co.uk
- Freedom to Speak/the Guardian is designed to provide staff in organisations with an alternate route to speaking up. If your organisation is using this service you can access help and support from a qualified Freedom to Speak Up Guardian provided by Freedom to Speak.
- If we provide the Guardian they are independent from your organisation and can provide impartial advice and support whilst protecting your identity if necessary.
- Although we are paid for by your organisation, we are independent. In handling cases We/the Guardian will use methodology learned and practiced during Freedom to Speak Up training in major health providers.
- Where reasonably practicable, We/the Guardian will seek to help matters be dealt with within your organisation. However, if We, or the Guardian, reasonably believe that the matter needs raising with a third-party organisation (for instance because of patient or staff safety) then We/the Guardian shall be entitled to do so. Such organisation could for instance be the CQC or governing body for your organisation.
- When we first speak with you, we will discuss your confidentiality and whether you need to remain anonymous to your organisation. Many problems will be resolved better if they can be discussed with your organisation and we will try to help make sure this can happen.
- If we need to discuss things with your organisation, or to produce reports of matters or categories of matters that have been raised in your organisation to your organisation we will take reasonable steps to protect your identity if you have requested this.
- For the purposes of helping to manage your case, being able to contact you and update your case from time to time we will retain records of you and your case.